Transform Every CustomerVoice into Growth
Inslyt's revolutionary AI-powered Multi-Agent System aggregates feedback from every digital touchpoint - social media, reviews, support tickets, and informal conversations - transforming scattered customer voices into ranked, actionable insights with step-by-step solutions.
The Challenge
Enterprise Feedback is Broken
Modern enterprises are drowning in customer feedback but starving for actionable insights. Traditional feedback management fails to capture the full customer voice.
Scattered Feedback Chaos
Customer feedback is scattered across dozens of platforms - Twitter complaints, Reddit discussions, app store reviews, support tickets, survey responses, and informal social media mentions. Most companies only see 20% of what customers actually say about them.
Critical Issues Go Unnoticed
Without a unified view, critical product limitations and customer pain points slip through the cracks. By the time issues are discovered through traditional channels, significant damage to brand reputation and customer loyalty has already occurred.
Revenue Impact Unknown
Companies can't quantify how much revenue they're losing to unaddressed customer concerns. They lack the data to prioritize which issues to fix first, leading to wasted development resources on low-impact improvements.
Slow Response Times
Manual feedback analysis takes weeks or months. By the time insights are extracted and action plans are created, customer frustration has escalated, competitors have gained advantage, and market opportunities have been missed.
The Solution
Complete Feedback Intelligence Platform
Inslyt transforms scattered customer voices into ranked, actionable insights with proven solutions and measurable business impact.
AI-Powered Multi-Agent System
Our proprietary Multi-Agent AI architecture processes millions of feedback points from social media, reviews, support tickets, and informal mentions. Each agent specializes in different aspects of feedback analysis - sentiment, categorization, urgency, and impact assessment.
Intelligent Issue Ranking
Our system automatically ranks deficiencies based on criticality, frequency of occurrence, revenue impact, and customer segment affected. No more guessing which issues to prioritize - get data-driven priority lists that maximize ROI.
End-to-End Solution Generation
For each identified issue, Inslyt generates comprehensive solution guides including affected user personas, potential revenue loss calculations, step-by-step implementation plans, pros/cons analysis, and implementation challenges.
Automated Communication
Generate ready-to-send release notes and customer communications that inform users their feedback has been heard and addressed. Close the feedback loop automatically while building customer trust and loyalty.
Customer Persona Impact Analysis
Understand exactly which customer segments are affected by each issue, how it impacts their experience, and the potential churn risk. Make informed decisions about which customers to prioritize and how to communicate with them.
Revenue Impact Modeling
Connect every piece of customer feedback directly to revenue metrics. Track how addressing specific issues improves customer satisfaction, reduces churn, and increases lifetime value with measurable ROI tracking.
Technical Architecture
Built for Enterprise Scale
Our platform is engineered for the most demanding enterprise environments with industry-leading performance, security, and scalability.
Advanced Data Ingestion
Our system continuously monitors and ingests data from 500+ sources including social media APIs, review platforms, support systems, survey tools, and community forums. Real-time streaming ensures no customer voice goes unheard.
Multi-Agent AI Processing
Our proprietary Multi-Agent System employs specialized AI agents for different analysis tasks. Each agent focuses on specific aspects like sentiment analysis, category classification, urgency detection, and impact assessment for maximum accuracy.
Intelligent Data Processing
Advanced NLP and machine learning models extract meaning, context, and actionable insights from unstructured feedback data. Our system understands sarcasm, context, and industry-specific language nuances.
Enterprise Security & Compliance
Built with enterprise-grade security and compliance in mind. SOC 2 Type II compliant with GDPR, CCPA, and HIPAA readiness. Your customer data is protected with bank-level encryption and security protocols.
Real-Time Analytics Engine
Process and analyze millions of data points in real-time. Our distributed computing architecture ensures instant insights and alerts when critical issues emerge, enabling rapid response to customer concerns.
Advanced Analytics & Reporting
Comprehensive analytics dashboard with customizable reports, trend analysis, and predictive insights. Export data in multiple formats and integrate with your existing BI tools for deeper analysis.
Features
Everything you need to understand your customers
Our comprehensive platform provides all the tools you need to collect, analyze, and act on customer feedback.
How It Works
From Raw Feedback to Actionable Solutions
Our AI-powered platform transforms scattered customer feedback into structured, actionable insights that drive business growth.
Data Collection
We scrape relevant information from social media platforms (X, Reddit, Instagram) and other feedback sources to gather comprehensive customer insights.
AI Processing
Our Multi-Agent System processes raw text data to extract important information, categorizing feedback by aspects and identifying sentiment patterns.
Issue Ranking
We rank deficiencies based on criticality and frequency of occurrence, helping you prioritize the most impactful issues first.
Dashboard Analytics
View comprehensive insights through interactive graphs and tables that make complex data easy to understand and act upon.
Solution Generation
Generate end-to-end guides showing how problems affect users, potential losses, and step-by-step implementation solutions.
Customer Communication
Receive ready-to-send release notes to inform customers that their feedback has been addressed and issues resolved.
Industries
Trusted across industries
Our platform adapts to the unique needs of different industries, providing specialized insights and solutions.
Retail & Ecommerce
Optimize product offerings and customer experience based on real-time feedback analysis.
Software Product
Improve product features and user experience through comprehensive feedback intelligence.
Financial Services
Enhance service quality and compliance through systematic feedback monitoring.
Travel & Hospitality
Deliver exceptional guest experiences by understanding and acting on feedback patterns.
Consumer Subscription Services
Reduce churn and increase satisfaction through proactive feedback management.
Utilities
Improve service reliability and customer satisfaction through feedback-driven insights.
Integrations
Connect with your existing tools
Seamlessly integrate with 200+ platforms to centralize all your customer feedback in one place.
Feedback Source
Customer Support
Survey
Reviews
Communication
Product Analytics
Coming Soon
Notifications
Social Media
Community
Call Recordings
Data Warehouse
Ready to transform your feedback into growth?
Join leading enterprises who are already using Inslyt to drive customer-centric decisions.
50+ companies already on our waitlist