Refund & Cancellation
Refund Policy
We strive for customer satisfaction. Review our clear and fair refund and cancellation terms.
Last updated: December 1, 2025
This Refund and Cancellation Policy outlines the terms and conditions for subscription cancellations and refund requests for Inslyt services provided by TrueInslyt Software Solutions LLP. We are committed to providing excellent service and fair policies for our customers.
Subscription Cancellation
You may cancel your Inslyt subscription at any time through the following methods:
- Log into your account and navigate to subscription settings
- Contact our support team at support@inslyt.com
Important:
Cancellations must be made at least 24 hours before your next billing date to avoid charges for the upcoming period.
Refund Eligibility
Eligible for Refund
- Technical issues preventing access > 48 hours
- Service not functioning as described
- Duplicate/unauthorized charges
Not Eligible
- Change of mind
- Partial month usage
- Terms of Service violations
Process & Timeline
How to Request
- 1Email refund@inslyt.com
- 2Include account details & reason
- 3Review within 2-3 business days
Timeline
Review2-3 days
Processing3-5 days
Bank Credit2-7 days
Need Help with Refunds?
Our customer support team is here to help you with any questions about refunds or subscription cancellation.